Adminify and Self Storage Manager Announce Strategic Partnership to Elevate Customer Engagement for Self Storage Operators

Boca Raton, FL — October 14, 2025 — Self Storage Manager, Inc. (SSM), a leading provider of enterprise-class management software for the self-storage industry, is pleased to announce a strategic partnership with Adminify AI, a recognized innovator in AI-powered customer communication solutions for franchises and multi-location operators. This collaboration empowers SSM clients to capture every lead, streamline omnichannel communications, and seamlessly convert inquiries into reservations and payments—all while significantly reducing the operational burden on on-site teams.

In today’s digital-first landscape, self-storage operators face mounting expectations to deliver immediate, seamless, and high-quality customer experiences. Missed calls, delayed responses, and disjointed communications can result in substantial lost revenue each month. Through the integration of Adminify’s advanced AI platform, SSM enables operators to unify all customer touchpoints—including phone, SMS, web chat, online forms, and social media—into a single, intelligent inbox. Adminify’s AI assistant delivers prompt, accurate responses to every inquiry, efficiently managing requests such as gate codes, FAQs, reservations, payments, appointment scheduling, and even reputation management.

“Self-storage operators can lose thousands of dollars monthly when calls go unanswered or leads are left hanging,” stated Jeremy Arthur, CEO of Adminify. “Together with Self Storage Manager, we’re ensuring that every customer inquiry is captured and converted—without adding to the workload of managers or staff.”

This direct integration provides SSM customers with immediate access to Adminify’s robust AI-powered automation suite, designed to increase occupancy, drive revenue growth, and enhance the customer journey:

• 24/7 AI Engagement — Ensure round-the-clock coverage across all communication channels, including voice AI, SMS, web chat, social media, and email, so every opportunity is captured in real time.
• Instant Reservations & Payments — Empower prospects and tenants to reserve units and complete transactions instantly via text or chat, streamlining the conversion process.
• Automated Feedback & NPS Management — Effortlessly collect, monitor, and respond to customer feedback; manage Google and Facebook reviews; and maintain a strong online reputation.
• Unified Communications Dashboard — Centralize all customer interactions within a single, intuitive interface to maximize team efficiency and operational clarity.
• Integrated Listings Management — Seamlessly manage business listings on platforms such as Yext and Uberall, ensuring consistent and accurate facility information across the web.
• AI-Driven Lead Outreach & Follow-Up — Leverage AI automation to proactively engage new leads and follow up with prospective tenants, maximizing booking conversions.
• Automated Payment Collection — Delegate payment reminders, declined transaction follow-ups, and past-due notifications to AI, allowing staff to focus on high-value activities.
• Social Media Oversight — Efficiently manage Google and Meta platforms, using AI to generate posts, respond to direct messages, and engage with comments.

“Self Storage Manager is dedicated to providing our customers with best-in-class tools that enhance operational efficiency and revenue generation,” stated Rohan Shenoy, President of Self Storage Manager. “Our partnership with Adminify introduces a powerful AI-driven layer to SSM’s platform, guaranteeing that operators never miss a rental inquiry.”

This partnership represents a pivotal advancement in SSM’s commitment to delivering innovative technology solutions that empower storage operators to optimize customer engagement, maximize occupancy, and achieve sustained business growth.

How to Implement Adminify with Self Storage Manager

Getting started with Adminify’s AI assistant through your Self Storage Manager account is straightforward:

1. Contact Your SSM Account Manager — Request to enable Adminify for your storage facilities.
2. Streamlined Onboarding — Adminify’s expert team will configure your AI assistant, integrate your communication channels, and tailor your dashboard to your operational requirements.
3. Rapid Deployment — Most facilities are fully operational with Adminify’s AI within three weeks, benefiting from 24/7 AI-powered engagement from day one.

About Adminify

Adminify is a leader in AI automation for franchises and multi-location operators, designed to consolidate all customer communications into a single smart inbox. By enabling instant, AI-driven responses to calls and messages, Adminify eliminates missed opportunities and automates critical workflows—including appointment bookings, payment processing, lead capture, and feedback management—available 24/7. Trusted by national franchise brands and independent businesses alike, Adminify helps organizations increase revenue, elevate customer satisfaction, and operate more efficiently by ensuring every inquiry is addressed without delay.

For more information, visit www.adminify.ai, call 385–369–5999, or email support@adminify.ai.

About Self Storage Manager, Inc.

With over 23 years of industry expertise, Self Storage Manager, Inc. is a trusted technology partner to the global self-storage sector, delivering scalable, secure, and innovative software solutions for operators of all sizes. SSM’s comprehensive suite of tools is purpose-built to streamline operations, enhance tenant engagement, and support enterprise growth. Core offerings include:

• Self Storage Manager™ — Enterprise-grade property management software for both single-site and multi-site operators.
• Online Rentals & Reservations — Secure electronic signatures and digital lease storage for a seamless customer experience.
• Call Center Module — Integrates with leading phone systems to streamline inquiries, reservations, and rentals.
• Call Tracker — Monitors call recordings and key metrics such as lead-to-rental conversion, cost per lead, and marketing ROI.
• IVR Payment Module — Enables tenants to make secure phone payments through interactive voice response.
• SSM Text Messenger — Automates payment reminders and past-due notifications to reduce manual collection efforts.
• Customer Portal — Allows tenants to make payments, manage autopay, schedule move-outs, and update contact information online.
• Mobile Site Walk-Through & Work Order Management — Android-based solutions for lock checks, unit notes, and maintenance tracking.
• Power BI Integration — Delivers advanced analytics and customizable dashboards with input from leading operators.
• Advanced API Integrations — Seamlessly connects with website providers, call centers, revenue management systems, gate technologies, insurance platforms, and lead aggregators.
• 24/7 Customer Support — Offers dedicated project management, robust technical support, and regular software enhancements for clients of all sizes.

Self Storage Manager is trusted by single-site and multi-facility operators across North America, South America, Europe, and the Asia-Pacific region.

To learn more, visit www.selfstoragemanager.com, call 800–469–1740 Ext. 1, or email sales@selfstoragemanager.com.